Terms of service.
ACE + Moving & More Services
A+ Quality Guaranteed
When using our services you are guaranteed the best equipment to move all items inside the household. We provide the best movers to give you a smooth and stress-free move.
We provide a full service including trucks, stretch wrap, pads, dollies, and other items to get the job done.
We provide services to individuals that need help moving from houses, offices, apartments, storage units, and others moves as requested.
Payment information
Must provide a $200 deposit to secure the date for the move that will be deducted from the end total of the move. We accept cash, checks, credit and debit cards.
Consideration
-We cannot move curved TVs or electronics that are fragile. TVs need to be unmounted before the move.
-Items in the house need to be packed and boxed up to provide an efficient and easy move.
-Light shades and light bulbs need to be removed prior to move.
-Shelving inside desks, tv stands, and bookcases needs to be removed and packed where we can easily find and put them back on.
-Clothes need to be moved from the dresser and all valuable and sentimental items need to be removed and put away prior to move. This includes guns, personal items, money etc.
-Grills and other pits need to be cleaned out. We cannot transport propane tanks.
Liability Concerns
-Appliances that have water and gas hook ups need to be disconnected prior to move. We cannot reconnect these items at unload (plumber recommended)
-Recommend having a mattress cover. If you do not have one we can provide them at additional cost for its protection.
-We recommend purchasing a tv box for proper protection. If you do not have one we can provide these at an additional cost.
Items we do NOT move
-Chemicals
-Weapons
-Ammunition
-Grand Pianos
-Pool Tables
Services we do NOT offer
-Appliance connection and disconnection
-Dismounting items from walls
-Disposal of trash or furniture. However, we can at additional cost (not provided in original quote).
Day of Move
We will greet early in the morning with a big smile and reassure you of a smooth move. Moves aren’t easy so we will make sure that you have no worries and provide you with the best service. We will do a walk through of the house and get the items that are being removed. We will go over the contract with you and then get to work!
Protection
We will begin the move by protecting your furniture with pads and stretch wrap. We will work as a team to disassemble any furniture as necessary and begin to load them in the trucks.
Unload and Last Walkthrough
At the final destination, we will unload, put items as requested, and reassemble items. After all items are removed from the truck we will do a final walk through of the house and trucks. We will ensure all items are off the truck and that the customer is satisfied.